Best storage unit in town, the service was fast and friendly and they offer unbeatable promotions. Ask for Guillian she was great!

Amazing service and very nice and helpful couldn't have done it without the assistance of the operat or that was so nice

I had called to get assistance with separating my units for payments And Christine was very helpful and also saved me money,.

Patricia was amazing helping me get my unit! She was very patient and allowed me the time I needed to look at all the documents and preview the unit before I si... Read More

Patricia was amazing helping me get my unit! She was very patient and allowed me the time I needed to look at all the documents and preview the unit before I signed the contract.

Miss Quee was awesome. She always understandable ,kind and very helpful.. she deserves a RAISE. THANK YALL HIGHLY RECOMMEND BOULEVARD STORAGE. #1.

Easy online registration. Location is clean and well kept. Spoke to Ruth with customer service today who provided excellent service. Kind, patient and knowledge... Read More

Easy online registration. Location is clean and well kept. Spoke to Ruth with customer service today who provided excellent service. Kind, patient and knowledgeable!

Guillan help me in setting up my account. She was the most patient person I've encountered. Thank you for providing people like her for hard to understand pe... Read More

Guillan help me in setting up my account. She was the most patient person I've encountered. Thank you for providing people like her for hard to understand people like me. ?

I have used a drive up and a climate control space here. No problems at all and enjoy the climate control space. I did however forget the gate code after an ext... Read More

I have used a drive up and a climate control space here. No problems at all and enjoy the climate control space. I did however forget the gate code after an extended absence. Ruth was very helpful allowing me to enter quickly on a humid day. Very professional service; I just called the phone number provided on the gate.

Great help the call center is amazing. Super helpful and patient. Irene went above and beyond to help. Also verry nice unit.

Setup process was easily done over the phone with Ruth. She was courteous and extremely helpful. I look forward to doing business with this facility and highly ... Read More

Setup process was easily done over the phone with Ruth. She was courteous and extremely helpful. I look forward to doing business with this facility and highly recommend their services! Closing my account was very easy and simple. Jiao was a tremendous help!!

Setup process was easily done over the phone with Ruth. She was courteous and extremely helpful. I look forward to doing business with this facility and highly ... Read More

Setup process was easily done over the phone with Ruth. She was courteous and extremely helpful. I look forward to doing business with this facility and highly recommend their services!

Jaio, was very patient with me even though I had a tad bit of an attitude he was very patient. He took me through everything step-by-step and I greatly apprecia... Read More

Jaio, was very patient with me even though I had a tad bit of an attitude he was very patient. He took me through everything step-by-step and I greatly appreciate him. If it was anyway, I can directly get him. I would ask for his extension again thank you ever so much Jsio

Great price for a good sized storage at an affordable price. I had complications completing online so I called. Thanks to Rose, she was able to get everything h... Read More

Great price for a good sized storage at an affordable price. I had complications completing online so I called. Thanks to Rose, she was able to get everything handled. Rose has a great attitude, very patient, and did all she could to help assist.

I continue to receive outstanding customer support! The customer service people are very competent, thorough, friendly, and polite. I recently made an account i... Read More

I continue to receive outstanding customer support! The customer service people are very competent, thorough, friendly, and polite. I recently made an account inquiry and received five-star service from Hanzie, thank you so much!

Hello I rented a storage unit at 3900!Ark Blvd location via online. Ms. Sam was very helpful and answered all of my questions. I will definitely be referring fa... Read More

Hello I rented a storage unit at 3900!Ark Blvd location via online. Ms. Sam was very helpful and answered all of my questions. I will definitely be referring family and friends. Thank you.

Guillian was a great help and very patient with me, i definitely recommend her !!

I was having a difficult time setting up autopay for my account. I called customer service for assistance. Customer service representative Ruth helped me set it... Read More

I was having a difficult time setting up autopay for my account. I called customer service for assistance. Customer service representative Ruth helped me set it up quickly. She was extremely helpful. I highly recommend this storage company. They go over and beyond to meet your needs.

I am pleased with my storage unit in the climate controlled building at Boulevard Self-Storage in Texarkana, Arkansas. The rate is reasonable and I'm confident... Read More

I am pleased with my storage unit in the climate controlled building at Boulevard Self-Storage in Texarkana, Arkansas. The rate is reasonable and I'm confident that my things in storage will remain in good condition. The customer service has been outstanding each time I have contacted them. This past summer there was a temporary problem with mice due to a tenant improperly storing spices and food items which attracted the mice. The problem was taken care of, the mice were quickly eradicated, and the tenant is gone now. I have been using storage units since 2019 starting in Illinois, then Missouri, and now Arkansas. I know it's prudent to always have a couple of good mouse traps set at all times "just in case". So far, the Boulevard storage unit has been the best one overall. It's not perfect, but I am thankful to have a climate controlled unit at a reasonable cost. Boulevard was recommended to me by a friend, and now I recommend it as well.

Getting a storage unit was a simple and quick process. My guy Ryan Raymundo was cool and easy to work with, kinda like a good ol steak that turned out perfect h... Read More

Getting a storage unit was a simple and quick process. My guy Ryan Raymundo was cool and easy to work with, kinda like a good ol steak that turned out perfect haha! Give them a try!

Today I spoke with Jay He did a great job helping me with my billing changes! B STORAGE Management was great also with assisting Jay in order to help me with my... Read More

Today I spoke with Jay He did a great job helping me with my billing changes! B STORAGE Management was great also with assisting Jay in order to help me with my special situation!! Thank you!! ? Shilah

Laiza was very helpful with my special billing request! She was patient and polite! Thanks again Laiza!!

Blvd Storage assisted me with fast and easy access to their units. Thank you Princess for helping me get my things moved. You all choose Blvd Storage for all yo... Read More

Blvd Storage assisted me with fast and easy access to their units. Thank you Princess for helping me get my things moved. You all choose Blvd Storage for all your moving and storage needs ?

Patricia was wonderful!! She walked me right through the this first time experience and kept us “on the same page” ??

Boulevard was clean and secure. Good price. Getting both set up for rental and canceling my rental (when I moved) were easy and painless. Thank you James for ma... Read More

Boulevard was clean and secure. Good price. Getting both set up for rental and canceling my rental (when I moved) were easy and painless. Thank you James for making cancellation easy!

Patricia was great help! Helped quickly I approach her completely!

Cherryl was extremely helpful and patient. I have not seen the unit yet but feel confident that it will meet my expectations. I highly recommend Cherryl.

Fazi customer service was beyond wonderful and they’re cheap.. clean facility overall happy with my services

I didn't have to complete the rental/move-in agreement online. Cherryl took care of everything for me, including calling me back because I needed a little extr... Read More

I didn't have to complete the rental/move-in agreement online. Cherryl took care of everything for me, including calling me back because I needed a little extra time to fetch my insurance declaration page and e-mail it to the site. Great customer service! It is very much appreciated!

Patricia is amazing she took her time to help me

Jenny made the move in experience a breeze. It is good to have such helpful support on the phone right away!

Jobel was lovely and extremely helpful and patient! Hassle free and great rates, also!

Guillian provided excellent service!

Angela is an amazing person that assisted me get my unit. She was very nice and new exactly what she was doing and very patient with me.

I wanted just say that Ms Angela excellent customer service representative for boulevard storage

Great place just need cameras

Angela help me with what I needed help with my termination of the storage unit.

rROSE WAS VERY HELPFUL AND ALSO VERY NICE AND HELPED WITH WHAT i DID'N HEAR TO GOOD

Jobel is very nice and very good customer service

Thank you cherryl for your help in a time of crisis.

So easy to set up, signed up, paid and was in on a Sunday!

Ms. Patricia thanks for helping me

Lolitta was very helpful and friendly!!!

Military Discount and 20% off first year!!!

Thank you Jason for your help in a time of crisis.

The they are working to get the place in better shape security cameras up repair of the .break-in

I signed up for a unit and was assigned a unit. But when I arrive my entrance code wouldn't work. Then after they opened the gate for me and I went to the assig... Read More

I signed up for a unit and was assigned a unit. But when I arrive my entrance code wouldn't work. Then after they opened the gate for me and I went to the assigned unit. It was already occupied. They gave me the lock code for the red combination lock on the unit which I used to open it only to find it full of someone else's stuff. I closed and locked it back found the adjacent unit with a green tag and I had to sign all the paperwork all over again. Then I was finally able to put in my stuff and lock it. Way harder than it needed to be. Was told they will work to fix the code entry problem. We'll see if it's fixed when I come again.

Straight up scammers!!!! We got this unit right before summer time and have been paying for it ever since. In October we faced a rough patch and got behind, but... Read More

Straight up scammers!!!! We got this unit right before summer time and have been paying for it ever since. In October we faced a rough patch and got behind, but we called and a representative worked out a payment arrangement for October and we were able to get ahead with November as well. Come December we were notified we owed $300!!!! Why? We’re paid up! My husband called and talked to someone and they said it was never notated about the deal we made back in October, so we still owed for November, even though we did in fact pay for it. This morning he got in contact with someone else from the company and they were able to pull up and see where we did pay for November, but they said it did not matter and we were “late”, Even though we had already paid. we felt defeated and asked if we could just go ahead and make a partial payment and they continued to refuse our money and then informed us our unit has now been moved to auction! Even though were paid up until this month and were only 38 days late. This unit has our furniture, sentimental items and a bunch of my children’s stuff in it. Luckily the auctioneers were polite and are going to let us pay them in a couple weeks. Beware of this company! They will scam you out of all your money, and then give your stuff away to the auction. I really can’t make this stuff up. I’m beyond myself with this and it’s the holidays and they’re putting us through this ?

Absolutely the worst place to rent from! They deserve no stars. I got this storage unit for my son and have been faithfully paying on it ever since. Sent in pow... Read More

Absolutely the worst place to rent from! They deserve no stars. I got this storage unit for my son and have been faithfully paying on it ever since. Sent in power of attorney multiple times. My payment cards are on file, and they’ve been taking the payments without issue. Both my daughter and I have communicated with them several times since my son is currently unable to do so. Today, I asked to speak with a manager, and the representative was extremely rude argued with me, spoke disrespectfully, and refused to transfer me to a manager. The level of customer service is unacceptable. The staff are unprofessional, the storage units are dirty, and the overall experience has been nothing but stressful. As soon as I finish paying for this storage, I will be removing everything and closing my account. Please save yourself the headache and do not rent from this company. They truly need to retrain or replace their customer service staff. This has been the most frustrating experience ever. I called back because my issue was never resolved, even after having my son on the line for verification. We’ve been on hold for an unreasonable amount of time, and now they’re saying the account is “up for action” — even though they are the reason I couldn’t make a payment in the first place. This is absolutely ridiculous and completely unacceptable.

Bs facility, rodent infested, never cleaned, poor communication, no security, onsight insurance doesn't cover full amount of anything. 1 of the best scams I've ... Read More

Bs facility, rodent infested, never cleaned, poor communication, no security, onsight insurance doesn't cover full amount of anything. 1 of the best scams I've witnessed first hand. They don't accept responsibility for anything because they aren't on-sight!! Trash always in the hallways!!! Every visit I find some type of dead rodent at the door and in my unit. Brand new shoes and clothes and brand new appliances stored so no I didn't bring the rodents with me!! Poor customer service. They're very helpful only when it comes to moving in because they want your payment. Be careful because this is one of the worst facilities in the Texarkana area. Wouldn't recommend to anyone that cherish their belongings. You'll have to be an exterminator, janitor, and groundskeeper if you want your things to be secure. Looks as if homeless are taking shelter by front locked door because there is a pile of food, clothes, & trash sitting

I could have sworn they had security cameras they were told to get them and they didn't my unit was broke into from the ceiling they haven't even repaired data ... Read More

I could have sworn they had security cameras they were told to get them and they didn't my unit was broke into from the ceiling they haven't even repaired data got a hold of me on my stuff being stolen irreplaceable stuff also. Also the bathroom don't work it's always locked and it went up way up on rent with a gate to the storage units that's been broke for a while and then when I went there I had to close them manually cuz they were up and anybody could drive in

Put a 5 star review on here before I could even see my storage. Changing this review immediately after finding out that I was mislead into paying for a storage ... Read More

Put a 5 star review on here before I could even see my storage. Changing this review immediately after finding out that I was mislead into paying for a storage that isn’t even what I paid for. Patricia was little to no help whatsoever and gave me the incorrect storage. I paid for a 5x15 storage and the unit that Patricia put me in was a 5x5 unit!!! Extremely unsatisfied!! And I would not recommended Patricia or this storage to anyone. Please, if you are going to get a storage here check the storage they’re trying to give you before you pay for it. They were adamant that I was given the correct unit when I wasn’t. I was given unit A6 which turned out being a 5x5 instead of a 5x15. I attached photos for clarification and proof.

NO CAMERAS!!! i was told it was under security servalants. the only thing looking at that place are crooks and criminals, if thay are not the ones running that ... Read More

NO CAMERAS!!! i was told it was under security servalants. the only thing looking at that place are crooks and criminals, if thay are not the ones running that show..... got robbed, my stuff was in someone else's storage in that location. (makes me think inside job). something really funny going on at that location. then thay raised rent and kicked me out. everything i had eas in boxes and totes, after being robbed thay destroyed all my belongings and strowd them all over the storage building. me e and others strongly suggest you not rent from these people.

The place gets broke into police are there and nothing gets done. Manager told him to put the cameras up they didn't. They hadn't repaired the roof where they b... Read More

The place gets broke into police are there and nothing gets done. Manager told him to put the cameras up they didn't. They hadn't repaired the roof where they broke in and still no cameras up. They don't care about their customers. We'll see what happens when I talk to them!

Update. They fixed the goof up finally. online and rented a unit. We got the insurance. Wentand put our stuff in it. A month later we had not had the money com... Read More

Update. They fixed the goof up finally. online and rented a unit. We got the insurance. Wentand put our stuff in it. A month later we had not had the money come out of the account. So we called and come to find out they said no record. Well I sent the proof of insurance to admin. We wanted to pay. First lady hung up. Now our stuff is locked up with their locks. All because we wanted to make sure we paid our dues. Now we can't touch the stuff and I have inventory in there for work. Now I can't and it's going to cost me. Hell I even offered to pay double if we could handle the problem. Now they are holding it hostage when if they lost our file that means we don't owe them thing and have STOLEN my property. And now you are demanding we pay a ransom. And no one will rent there because they don't want to take the chance of g stolen by the storage unit facility's.

online and rented a unit. We got the insurance. Wentand put our stuff in it. A month later we had not had the money come out of the account. So we called and co... Read More

online and rented a unit. We got the insurance. Wentand put our stuff in it. A month later we had not had the money come out of the account. So we called and come to find out they said no record. Well I sent the proof of insurance to admin. We wanted to pay. First lady hung up. Now our stuff is locked up with their locks. All because we wanted to make sure we paid our dues. Now we can't touch the stuff and I have inventory in there for work. Now I can't and it's going to cost me. Hell I even offered to pay double if we could handle the problem. Now they are holding it hostage when if they lost our file that means we don't owe them thing and have STOLEN my property. And now you are demanding we pay a ransom. And no one will rent there because they don't want to take the chance of it getting stolen by the storage unit facility's.

Have to say it was pretty sad. We got online and rented a unit. We got the insurance. Wentand put our stuff in it. A month later we had not had the money come o... Read More

Have to say it was pretty sad. We got online and rented a unit. We got the insurance. Wentand put our stuff in it. A month later we had not had the money come out of the account. So we called and come to find out they said no record. Well I sent the proof of insurance to admin. We wanted to pay. First lady hung up. Now our stuff is locked up with their locks. All because we wanted to make sure we paid our dues. Now we can't touch the stuff and I have inventory in there for work. Now I can't and it's going to cost me. Hell I even offered to pay double if we could handle the problem. I am not asking for discount or anything I am asking for us to stopped being punished for a glitch on your end.

Wrong phone number.