Patricia was a great help with the move-in, very patient and explained everything very well!

My staff here was great! They were so helpful and very friendly. I spoke to Patricia, who was very patient and answered all my questions. Would highly recommend... Read More

My staff here was great! They were so helpful and very friendly. I spoke to Patricia, who was very patient and answered all my questions. Would highly recommend this service.

Very helpful the women on the line named Ruth was very helpful. She was patient and didn't get an attitude with me once. Would definitely recommend to other in ... Read More

Very helpful the women on the line named Ruth was very helpful. She was patient and didn't get an attitude with me once. Would definitely recommend to other in the future.

Angela helped me get set up with my unit. She was very patient and easy to work with

She was great! Professional and very knowledgeable. Patricia

I have had nothing but great experience with copper storage in Star City they have always been so helpful and friendly I would recommend this place to anyone an... Read More

I have had nothing but great experience with copper storage in Star City they have always been so helpful and friendly I would recommend this place to anyone and yes I would use again if needed.Thanks to Nadzma Lim she is wonderful very polite very helpful anytime I call.

Ryan was extremely helpful and a joy to work with! Thanks Ryan! I had to rent another unit and worked with Paula. Exceptional service from her as well! Thank y... Read More

Ryan was extremely helpful and a joy to work with! Thanks Ryan! I had to rent another unit and worked with Paula. Exceptional service from her as well! Thank you, Paula!

January 2025: Patricia helped me set up 5 storage units. She was very helpful and very knowledgeable of the procedure to set up my account. The process was ve... Read More

January 2025: Patricia helped me set up 5 storage units. She was very helpful and very knowledgeable of the procedure to set up my account. The process was very simple. Feb 10, 2025: I reserved 3 more storage unites and Princess helped me. Princess was very thorough and extremely helpful. It was a very easy process. I have already moved into the first units that I reserved. They are new, clean, and very nice. Thank You Patricia and Princess.

Ruth was very courteous and patient helping me today. Thank you Ruth

Patricia helped me set up 5 storage units today. Patricia was very helpful and very knowledgeable of the procedure to set up my account. The process was very ... Read More

Patricia helped me set up 5 storage units today. Patricia was very helpful and very knowledgeable of the procedure to set up my account. The process was very simple.

Patricia Aguiran was wonderful, she walk me threw the whole process. I recommend to anyone who might need storage.

Mrs Cheryl was very nice and patient she also was very helpful she is a very sweet lady I would like to give her a 100 stars on her good work and patience and f... Read More

Mrs Cheryl was very nice and patient she also was very helpful she is a very sweet lady I would like to give her a 100 stars on her good work and patience and for helping me

Patricia was very helpful and patient with me, answered all my questions, very friendly!!

Mrs.angel is very nice and very understanding and she helps you . I would like to give a big 100 rating for mrs.angel when I talked to her on the phone she answ... Read More

Mrs.angel is very nice and very understanding and she helps you . I would like to give a big 100 rating for mrs.angel when I talked to her on the phone she answered all my questions she even listened to me when I was talking to her and she she was really helpful and she explained everything to me that I needed to know. Thank you Mrs angel

Cherryl Anima was very patient and easy to talk to about the rental.

Jasmine Gonzales was very helpful in helping me work out an arrangement and meet in the middle. She was very kind and patient with me. I also love the storages ... Read More

Jasmine Gonzales was very helpful in helping me work out an arrangement and meet in the middle. She was very kind and patient with me. I also love the storages , clean and safe. Thank you CopperSafe Storage.

This place is great, and the one dollar down is a huge plus and helps with anyone who is relocating. The normal hours are from 6am to 10pm which is more time th... Read More

This place is great, and the one dollar down is a huge plus and helps with anyone who is relocating. The normal hours are from 6am to 10pm which is more time than you would ever need to work in there.

My staff here was great! They were so helpful and very friendly. I spoke to Ryan Raymundo, who was very patient and answered all my questions. Would highly reco... Read More

My staff here was great! They were so helpful and very friendly. I spoke to Ryan Raymundo, who was very patient and answered all my questions. Would highly recommend this service.

Had an amazing experience with Cherryl from customers service updating my payments. She was so kind and patient through the whole process and it really felt lik... Read More

Had an amazing experience with Cherryl from customers service updating my payments. She was so kind and patient through the whole process and it really felt like my needs mattered. Can't recommend this service enough.

A big 10!!!!! This has been my first experience with storage and didn't know what to expect. The unit is spotless and we are very pleased. Rose was such a gre... Read More

A big 10!!!!! This has been my first experience with storage and didn't know what to expect. The unit is spotless and we are very pleased. Rose was such a great help with getting everything set up and with meeting my needs. I will certainly be recommending Copper Safe to anyone needing storage.

Ryan Raymond, was very pleasant and patient. Very understanding .

I called Copper safe Storage today and James was very helpful

Great customer service Jobel sweet lady.

So far am very pleased with the customer service I received over the phone with Jobel. She was very helpful and helped me with a discount. Which I appreciate.

All the stuff my daughter had in storage was eat up by big rats.

This place has RATS, most of my things are ruined and no one has tried helping me or offered to help!! Horrible experience with Copper Safe Storage!!! There are... Read More

This place has RATS, most of my things are ruined and no one has tried helping me or offered to help!! Horrible experience with Copper Safe Storage!!! There are more people I’ve been getting ahold of and they have rats in their units too!!!

RENTERS BEWARE! Horrible experience from start to finish! Around 4 months ago we got an overcharge of $250 that we called about, and they seen their mistake and... Read More

RENTERS BEWARE! Horrible experience from start to finish! Around 4 months ago we got an overcharge of $250 that we called about, and they seen their mistake and said they would reimburse us, but never did. Now mind you they still owe us this, and 3 to 4 months ago around this same time they overcharge us on the card that pays this bill we get our joint account debit card locked up for fraud alert! Fishy yet! My wife and 5 year old have been in and out of the hospital all during this time, so I never got to follow up to see about all that $250 but sure enough they never reimbursed us. So 3 months ago that card quit paying the bill. They didn't follow Arkansas law, because they are supposed send a certified letter to the occupant of the unit, which we never got. It's supposed to be signed by us before they can auction items off. They then auctioned off around $8,000 worth of items and family heirlooms from loved ones that have passed on, that are irreplaceable. We are seeking legal action. We would have easily paid $4,000 just for the items, but never got a call on stuff that was auctioned off when they owed us more in reimbursement for our storage unit to begin with. Horrible customer service! Horrible business! Evil people! I am posting on every social media platform, and many awesome people are sharing it!

Never use this horrible place if you don't want your stuff stolen. DO NOT USE COPPER SAFE STORAGE IN STAR CITY!!!!!!!! I'm absolutely devastated and heartbroken... Read More

Never use this horrible place if you don't want your stuff stolen. DO NOT USE COPPER SAFE STORAGE IN STAR CITY!!!!!!!! I'm absolutely devastated and heartbroken. I went to get some things out of our storage unit at Copper Safe storage today and everything is gone. Thousands of dollars worth of stuff. All my winter clothes, my families winter clothes, all my Christmas decor that I've collected over the years, EVERYTHING. Stuff that was previous to me because it belonged to my daddy who passed away in 2020. I called and the heartless woman I spoke with said the bill hadn't been paid in 3 months so they sold everything. I've been in and out if the hospital since July and so has my 5 year old. We have had a lot going on and I didn't realize it had stopped coming out of my account after I had to get a new card because of some fraudulent charges on my account. It slipped my mind that the storage needed to be changed over to the new account. My issue is that no one from there called to let me know there was a problem. I would have made it right instantly. I'm posting so no one gets hurt the way I have been today. I'm so upset.

My sister and I rented storage unit in May 2022. Management changed recently my son came down from Benton to help remove stuff we had trouble with code. I calle... Read More

My sister and I rented storage unit in May 2022. Management changed recently my son came down from Benton to help remove stuff we had trouble with code. I called new management was told not allowed to remove my mom's stuff unless I made three way call to my sister in Texas. I explained unit was in both our names I have keys, our rent has been paid till May management refused to allow me into fenced area.

Not a good company to deal with after Mike Rodgers sold out we paid 460 dollars in January went down to get our stuff out locked was changed and couldn’t get ... Read More

Not a good company to deal with after Mike Rodgers sold out we paid 460 dollars in January went down to get our stuff out locked was changed and couldn’t get ahold of anyone so now we called to get our stuff again it’s gonna be 460 again they are crooks and will change locks and charge you a arm and a leg and still won’t be able to gather your stuff! Try use someone else cause if not you gonna pay enough to buy a storage shed!