Patricia was very helpful and proffessional. I will be recommending this facility to my friends. She was amazing.

Patricia Aguiran was so helpful and lots of patience. I will recommended to family and friends! Thank you Patricia

Angela was amazing and very helpful and patient. Angela this process easy and was very caring!!! Thank you for all you did to help me.

My experience with this company has been truly wonderful. The representative Patricia was extremely helpful and professional with meeting all my needs and answe... Read More

My experience with this company has been truly wonderful. The representative Patricia was extremely helpful and professional with meeting all my needs and answering any concerns. Would totally recommend!

Cherrly did a wonderful job. Simple easy and no issue. This is the best storage unit in Newburgh. Haters are haters and confused. This is the best!

Patricia was so helpful. She answered all our questions and we were able to get our unit the same day.

Angela was an amazing help with the processing and explaining how pricing works. Very clear and patient. Highly recommend

Rose helped me with the rental of a new unit and made the process simple and fun. She is kind and helpful. Love the units, clean spacious and very secure.

Cherryl was very helpful Highly recommended

Cheryl is my friend. She was very helpful in helping me in understanding how to make my payment. I recommend her for a raise and promotion. She makes me smile... Read More

Cheryl is my friend. She was very helpful in helping me in understanding how to make my payment. I recommend her for a raise and promotion. She makes me smile. ?

My whole experience dealing with Rose was excellent. She treated me great and the process was smooth

Rose helped me book a storage parking space and she was very helpful and patient. Easy and friendly experience. Highly recommend.

Awesome storage unit , great experience and lovely customer service from Ruth. She really helpful and would definitely recommend to people

Aron was truly a pleasure today and very helpful he helped me gain access to my account and helped waive the late fee that was posted to my account during the t... Read More

Aron was truly a pleasure today and very helpful he helped me gain access to my account and helped waive the late fee that was posted to my account during the time I was having issues logging on to pay the bill thanks Aron truly appreciate you.

Angela was wonderful in assisting me with my move out process. She is amazing

Karen Onadia helped me get my unit reserved. She was very patient and helpful. Got everything taken care of right aware with no headache.

Jonathen was very helpful Highly recommended

After an initial shock of an email saying that my move out was successful. ( I didn't move out). Leo and Peter (diether) were very helpful to get to the bottom... Read More

After an initial shock of an email saying that my move out was successful. ( I didn't move out). Leo and Peter (diether) were very helpful to get to the bottom of the situation.

Gullian, a staff at this storage aided me via the phone to secure a storage prior to moving into the neighborhood. The process was easy, faster so you do not ha... Read More

Gullian, a staff at this storage aided me via the phone to secure a storage prior to moving into the neighborhood. The process was easy, faster so you do not have to drive all the way there to secure a storage. Gullian is an amazing person with good customer service skills. Not forgetting, Gullian put me on a promo that helped me save a lot on my unit. Thank you ??

Hanzie was extremely helpful, she helped me upgrade to a larger unit, no issues, easy to deal with , the process was very simple. I highly recommend this compan... Read More

Hanzie was extremely helpful, she helped me upgrade to a larger unit, no issues, easy to deal with , the process was very simple. I highly recommend this company and Hanzie!!

Storage units are well maintained and everyone I’ve spoken to at the call center has been very helpful and accommodating, especially Ivy

I placed a call inquiring about fees, size, etc and I received a call back within 10 minutes. I spoke to Honeyzel Bakeke. She was extremely helpful as well as p... Read More

I placed a call inquiring about fees, size, etc and I received a call back within 10 minutes. I spoke to Honeyzel Bakeke. She was extremely helpful as well as pleasant and I most definitely will be using Elite storage.

I had a great conversation with Guillian a few minutes ago about obtaining a storage unit for my daughter’s stuff when she leaves college for the summer vacat... Read More

I had a great conversation with Guillian a few minutes ago about obtaining a storage unit for my daughter’s stuff when she leaves college for the summer vacation. Guillian was very patient and explained everything I needed to know. I could not have talked to a better person and I booked my daughter‘a storage room right away. God bless you Guillian and continue your superb service to all your customers.

Good customer service from Jobel, they provide a free lock for your storage unit & 3 months half off. I would recommend this Storage come check them out.

Awesome experience with Fazi!! She took care of us promptly. Thank you so much!!!

Called elite storage, spoke to Irene she was very helpful and very pleasant to deal with very satisfied whit her professionalism on the phone.

Patricia was so helpful and explained everything thoroughly. I would recommend her to anyone needing a storage unit.

Patricia was very helpful and the process was really quick and easy. Recommend her to anyone ????

Everything was very smooth. And Jobel was of great assistance and very professional

Laiza was very helpful on the phone when I had to move out. My thanks to you for your assistance.

It was nice to be able to talk with Cherryl to assist me with updating my account. She stayed with me on the phone the whole time to make sure everything was co... Read More

It was nice to be able to talk with Cherryl to assist me with updating my account. She stayed with me on the phone the whole time to make sure everything was correct, accepted, and posted to avoid any future charges.

Rose was helpful thru the whole process. Easy to work with

I spoke to a wonderful representative named Nadz. She was just amazing. She went far beyond her call her call of duty. Thank you Nadz for your excellent custome... Read More

I spoke to a wonderful representative named Nadz. She was just amazing. She went far beyond her call her call of duty. Thank you Nadz for your excellent customer service!!

love the storage only had it for almost a month and i love the rates, very affordable i hope that never changes, very nice people, when i tried paying for a uni... Read More

love the storage only had it for almost a month and i love the rates, very affordable i hope that never changes, very nice people, when i tried paying for a unit online through the website and it wouldn't let me, the lady over the phone helped me get the storage unit through the phone, if anyone is wanting a storage unit it does say on their website its remote operated, i've tried speaking to them in person but couldn't cause the office is beyond the gate, i would recommend calling to pay for a unit if your running into troubles with the website like i did

I have opened a unit with Elite Storage and Rose was very helpful. She made this experience very pleasant.

Guillian was very helpful and made the experience effortless to pay, and same day move in was a breeze

Guillian was very helpful and made the experience effortless to pay, and same day move in was a breeze

Really nice, great location great customer service.

Really nice, great location great customer service.

Beautiful brand new facility GREAT RATES!!!

I preface this with, the people both in the remote booking/customer service process and those locally who manage the site have been kind and accommodating. We u... Read More

I preface this with, the people both in the remote booking/customer service process and those locally who manage the site have been kind and accommodating. We unfortunately have to move out to another location because of the fact that nobody resides in the office, making the facility the wild west. The gate has to be watched if you are making a visit to your unit. A few of the people they rent to are to be watched and those tenants feel as if they can do whatever they want, while our experience was faced with an unstable RV tenant who created an unfortunate threatening incident. This is just our experience, and we appreciate the ownership. It's just not the environment to spend our money. Edit after comment: You definitely not call or leave me any messages. I don’t know who you allegedly called, but it wasn’t me. A complaint was left, but you didn’t reach out after this review. Big yikes on your part.

If I could give 0 stars I would. Customer service is absolutely terrible. The people renting a storage space are keeping your business open and you could care l... Read More

If I could give 0 stars I would. Customer service is absolutely terrible. The people renting a storage space are keeping your business open and you could care less about your customers. I don’t care how many times I pay late, I’m the one paying the late fees. This place waived 2 late fees for me and each time was due to a death in the family so I needed more time to pay. Just had another death in the family and I asked to have the late fee waived and the guy Jonathan told me they only allow 2 per year!! That’s crazy and it’s not listed in the contract!! I spend a lot of money for this storage unit, I expect more from them, they don’t care and every time I’ve offered to show proof of death for my family member. Traveling fees and helping family with costs, all I asked is for a late fee to be waived and they can’t do it like they are not making enough money already, fees went up over 60 per month is already crazy. This place needs to shut down, they are ripping people off. I’m reporting them to the BBB, to the government, to anyone!!! Finding a new storage place as soon as I can!! One more thing!! I’ve been with this storage place for over a year and have only talked to the same 2 people every single time, these good reviews are definitely made up!!