FAQs: Storage Help and Common Questions
Find the answers you need to your self-storage questions.
If there is a storage space available that meets your specific storage needs, you can call our center from 8 am-8 pm EST to move in. Additionally, you can use our website to move-in at any time.
All contracts are month-to-month. However, we do request a 10-day notice before you move out.
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
No, we rent on a month-to-month basis unless the customer requests otherwise.
You can make payments via debit or credit card by contacting our call center from 8 am-8 pm (EST). You may also mail a check or money order or make a payment through our website. You can sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
Checks, money orders, VISA, MasterCard, American Express, and Discover.
No. We do not sell boxes or storage supplies at our locations as they are remotely managed.
You can call our manager for assistance or use our Size Guide.
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
No. We do not have handcarts or dollies at our locations as they are remotely managed.